Industry
Workplace life is not easy: How to work with people who do not fit
Difficult colleagues are part of workplace reality, former T-Mobile chief business and product officer Mike Katz says in an interview introduced by Business Insider. He advises building a strong internal network and allies across departments, but notes some people may still remain hard to work with. Katz offers four strategies: accept that not everyone will get along, set clear success criteria before conversations, reduce tension by finding personal points of connection, and focus on what you can control by managing your own attitude.