| Mobile Web

OpenAI to add \'business agent\' to ChatGPT for direct talks with companies

OpenAI is introducing a “business agent” feature in ChatGPT that allows users to talk directly with official AI agents representing companies. The system centers on company verification through a new Business Hub, where firms can register profiles and manage information on products and services. Eligible U.S. e-commerce and online service companies will be included initially. OpenAI also offers analytics on mentions and clicks, while keeping chat content private and only sharing aggregated insights. Companies can sponsor agents for more prominent ad placement.