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AI & Enterprise

SAP CEO says he will launch only AI agents that solve complex problems

SAP CEO Christian Klein (크리스티안 클라인) said the company is focusing on developing AI agents that automate the most complex business processes. He said executive discussions have shifted from cloud migration to AI, and companies want to automate workflows and manage AI agents more easily. Klein said SAP will release only agents that solve customers’ complex tasks, and stressed the importance of data, ontology and the business data cloud for accuracy.

AI & Enterprise

SAP blocks external AI agent access to platform while Salesforce, ServiceNow open up

SAP presented its \"Autonomous Enterprise\" vision at its Sapphire 2026 event, centring on AI agents but taking a different approach from Salesforce and ServiceNow. Techzine reported SAP blocks external AI agents and routes activity through its Joule assistant. An updated API policy explicitly bans AI systems from independently scheduling or executing API calls. SAP executives defended the policy as governance for a multi-tenant platform.

AI & Enterprise

SAP targets AI agent hub with autonomous enterprise strategy

SAP unveiled its \"Autonomous Enterprise\" vision at its annual Sapphire 2026 conference on May 12, aiming to redesign how people and AI work together. The strategy centres on the SAP Business AI Platform, which integrates the business technology platform, business data cloud and business AI in a single environment. SAP\'s generative AI assistant Joule anchors the platform, while Joule Studio supports customers building agentic AI experiences.