Search results for Abnormal Transaction Detection System
People & Appointments
Shinhan Bank tops KS-SQI bank sector for 13th straight year
Shinhan Bank was selected as the No. 1 bank in the 2026 Korea Service Quality Index, marking its 13th consecutive year at the top. The index is a service quality evaluation indicator jointly developed by the Korean Standards Association and Seoul National University’s Management Research Institute and is published annually based on surveys of service quality and customer satisfaction. The bank was highly rated for customer-focused checks and improvements, and for strengthening preventive systems and fraud prevention efforts.
Finance
KakaoBank upgrades financial fraud detection with context-aware AI
KakaoBank has applied an AI-based financial fraud detection model to its abnormal transaction detection system, analyzing customer behavior before and after transactions. The \"sequence detection model\" uses an attention mechanism to assess transaction order, time gaps between actions and device-change patterns, and can spot pauses and resumptions in activity. KakaoBank said prevention cases rose 4.4 times on a monthly average after a pilot. In the first quarter, it detected 49.8 percent of suspected cases independently.
Finance
Toss Bank joins campaign to end illegal gambling among teens
Toss Bank said on Wednesday it has joined a relay campaign to eradicate illegal gambling among teenagers. The campaign, led by the Seoul Metropolitan Police Agency, is a broad social prevention effort built around a message warning that illegal cyber gambling targeting youths is a fraudulent crime that cannot be beaten. Participants take verification photos and nominate two others to join next.
