Seoul YMCA has asked the Korea Communications Commission to conduct a fact-finding investigation into whether KT engaged in consumer deception. It argued that KT concealed a hacking incident and recruited new customers, and that the conduct constitutes a prohibited act under relevant law.

Seoul YMCA's Citizen Relay Room issued a statement on Monday saying KT deceived consumers by hiding its own incident and attracting customers during the SK Telecom hacking case. According to a government public-private joint investigation team's announcement, KT disposed of 41 infected servers on its own between March and July last year.

The Citizen Relay Room said this constitutes a prohibited act under the Telecommunications Business Act because it falsely notified users of important matters such as the level and status of security that directly relate to whether safe telecommunications services can be provided in order to recruit users. It said the commission should clearly determine whether KT violated the law through a fact-finding probe and take appropriate measures.

It also requested a suspension of KT's business operations. The Citizen Relay Room said waiving penalty fees is the minimum and natural step to protect users, and stressed that the commission should sanction KT to stop recruiting new customers until the safety of KT's network is secured.