[DigitalToday reporter Jinju Hong] Also, a micromobility startup spun off from Rivian, is starting deliveries of its first electric bikes after months of delays. With shipments postponed due to supply chain problems, securing early customer trust has emerged as Also's first task.

TechCrunch reported on July 31 that Also said its $4,500 TM-B Launch Edition electric bike has started shipping from the manufacturer to the company's U.S. warehouse. The company plans to deliver all Launch Edition preorders to customers from next week through September.

Deliveries are months behind the original schedule. Also unveiled the TM-B in October last year and had targeted spring 2026 shipments, but supply chain problems later pushed the timeline back to July.

Also pointed to global supply chain pressure as the cause of the delays in a customer support page in June. It said surging demand for raw materials and electronic components across the industry made it difficult to secure key parts needed to produce the TM-B, delaying production ramp-up and first deliveries.

The company said at the time its engineering and production teams were responding to resolve the issues and stressed it would not make "a single compromise" on safety and quality standards. It did not disclose which parts supply issues directly caused the delays.

Also started as an internal Rivian project. Development began in 2022 as Rivian CEO RJ Scaringe considered new modes of transportation to complement its outdoor electric vehicle lineup. After developing the concept for several years, Also was spun off from Rivian as an independent company in March 2025. Investor Eclipse invested $105 million in Also at the time, betting on its growth potential.

Also aims to be a "vehicle company," not simply an electric bike maker. After the TM-B, it is also pushing ahead with development of a four-wheeled pedal-assist cargo vehicle for Amazon and an autonomous delivery vehicle for DoorDash. But the most important task now is stable shipments of its first product. Among preorder customers, complaints are growing over repeated schedule changes and a lack of communication.

Complaints are growing among preorder customers over repeated schedule changes. In late July, criticism continued in a Reddit community related to Also over delivery delays and how announcements were made. Some users complained there was not enough guidance on delivery schedules, and another preorder customer said continued delays led them to cancel the reservation.

As it begins its first shipments, Also is being tested not only on production stabilisation but also on its customer communication capabilities. Whether it can deliver Launch Edition units as planned through September and secure early customer trust is expected to be an important turning point for future growth.