Apple's major software, including iOS and macOS, has many usability problems that have not improved for a long time. Examples include difficulty resizing windows and cases in which basic functions do not work as well as expected. A website that organizes these issues from the perspective of “bugs Apple has left unattended” is called Bugs Apple Loves.

An online outlet, Gigazine, reported on Jan. 24 that when users visit the site, a message appears asking, “Why does Apple leave problems unattended for so long?” It also shows an exaggerated figure claiming 32.1 million years of user time is wasted annually because of bugs Apple has not fixed. The number is an estimate the site calculated itself to stress the seriousness of the problems rather than actual statistics.

When users scroll down, the first example that stands out is an error in the Apple Mail app's search function. The site says entering a subject line or sender name produces no results. It adds that the same happens when users enter words included in the body of an email. It also points out that searching the same email in browser-based Gmail returns results without problems.

The site claims the mail search problem wastes the equivalent of 4,200 years of user time a day. It says total losses suffered by humanity so far amount to $406.3 billion. It also presents a calculation saying Apple is leaving a problem that could be fixed in about 320 hours, while the equivalent of 429.5 hours is wasted every second.

The site says all the figures displayed are results calculated by Bugs Apple Loves based on assumed values. The numbers shown in red boxes next to each issue can be adjusted directly by users. Wasted time and losses are recalculated in real time based on the values entered.

For the mail search issue, users can set values such as the share of Apple product users who use the Mail app, the share of Mail app users who experience search problems, and the average number of searches a day. For example, assuming that 10 percent of Apple product users use the Apple Mail app, that 90 percent of them experience search problems and that they search 10 times a day, humanity's cumulative losses jump to $1.1 trillion.

The site lists various examples besides the mail search issue. It includes a problem in macOS 26 (macOS Tahoe) in which “window resizing is excessively difficult,” and Gigazine separately introduced detailed information related to it.

It also compiles complaints Apple ecosystem users have repeatedly raised, including AirDrop taking excessively long to find nearby devices, Spotlight indexing that does not finish and criticism that text selection in iOS is excessively inconvenient.

Bugs Apple Loves focuses on visually showing problems Apple has not solved for a long period rather than analyzing the technical cause of each bug. It is drawing attention for taking a critical view of the completeness of Apple software and the speed of its response to issues.