Shinhan Investment said on Thursday it has launched internal control training for all employees from December, making internal controls and risk management its top priorities ahead of 2026.
The first session for division heads and branch managers was held on Dec. 4. Training for all employees followed for five days from Dec. 5 to Dec. 10. The programme focused on key internal control areas such as financial consumer protection, compliance and information security, using practical and case-based content.
An understanding test was conducted immediately after the training, with results reflected directly in individual evaluations. The focus was on strengthening practical job response capabilities rather than formal completion.
Measures were also strengthened to clarify accountability for branch operations. Ahead of regular personnel appointments, all branch managers were required to submit handover documents and internal control pledges. Procedures were refined to minimise management gaps during personnel transfers.
Shinhan Investment has expanded the reflection of internal control assessment items in employee performance evaluations. It also strengthened accountability standards, including point deductions in branch evaluations and exclusion from rewards for branches with inadequate internal controls. A total of 15 branches were excluded from rewards through the third quarter of this year due to internal control shortcomings.
Jung Yong-wook, head of wealth management at Shinhan Investment, said the early training was part of a strengthened risk management policy focused on prevention before incidents rather than response after they occur. He said the company aims to build an organisation where internal controls operate as part of daily routines.