Search results for voice spam
Telecommunications & Media
LG Uplus to build AI voice spam response system with KISA
LG Uplus will build an AI-based voice spam response system with the Korea Internet & Security Agency (KISA). The two signed an agreement in Seoul on July 7 to strengthen responses to voice spam. The partnership will link LG Uplus\' AI service ixi-O with KISA public data to improve blocking of spam calling numbers. KISA’s about 15 million voice spam reports a year will be analyzed to improve detection accuracy and shorten response times.
Telecommunications & Media
Voice spam doubles in 2025 H2 after mobile handset subsidy law repeal
The Korea Communications Commission and the Korea Internet & Security Agency on May 14 released data on spam distribution in the second half of 2025. A survey of 3,000 mobile phone and email users aged 12 to 69 found average monthly spam received per person rose to 10.35 messages, up 30.8 percent from the first half. Voice spam doubled, while text spam and related reports and detections fell sharply.
Telecommunications & Media
SKT tops national customer satisfaction index for 29th straight year
SK Telecom topped the 2026 National Customer Satisfaction Index survey by the Korea Productivity Center, ranking No. 1 in the mobile phone service category for the 29th consecutive year. The index measures consumer satisfaction with products and services sold in South Korea. SKT said the result reflected efforts to improve AI-centered telecom services, strengthen customer protection and network security after a cyber incident last year, and restore customer trust. SK Broadband also ranked No. 1 for 16 straight years.
