Search results for Toss Insurance
Finance
Toss Insurance rolls out mobile and PC web consultations to expand customer touchpoints
Toss Insurance has revamped its official website to allow users to request insurance consultations on mobile and PC web, expanding customer touchpoints beyond the Toss app. The company said the change enables general insurance consumers, not only Toss app users, to access consultations without installing a separate app. It split the site into a service domain and a corporate domain, built a responsive web service and simplified the consultation process.
Finance
ELS fines cut to 600 billion won after local elections, financial policy in focus
With the June 3 local elections over, attention in South Korea’s financial sector is shifting back to financial authorities and the National Assembly. Issues that lost traction during the campaign, including governance reform at financial holding firms, digital asset regulation, loan rules for non-resident single-homeowners and a compensation liability system for voice phishing, may return to the agenda in the second half. Regulators have also adjusted ELS sanctions and stepped up work on consumer protection and AI security threats.
Finance
Toss Insurance introduces system to handle black consumers, protect agents
Toss Insurance will introduce a system to improve the counselling environment to protect its insurance agents. The company said on June 1 it will implement a \"black consumer response system\" so agents can focus on customer consultations and coverage planning in a stable environment. Under the system, if an agent faces excessive burden from repeated exposure to improper language or conduct, the agent can request to stop handling the customer and have headquarters respond.
