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AI & Enterprise

Salesforce expands AI alliance with AWS and Google Cloud, breaks down data barriers

Salesforce expanded data and AI integration across AWS and Google Cloud, unveiling wider integration plans at Dreamforce 2026. On AWS, Amazon Q can use Salesforce business context through the Model Context Protocol, access real-time CRM data and carry out autonomous tasks. Slack integration will deepen with AWS Frontier Agents. Salesforce also broadened Agentforce model options via Amazon Bedrock and expanded zero-copy integration coverage. On Google Cloud, Salesforce is migrating services via Hyperforce and strengthened ties with Gemini Enterprise, Agentforce and Commerce Cloud.

AI & Enterprise

ElevenLabs appoints former OpenAI executive Ashley Kramer as CRO

AI audio company ElevenLabs said on Tuesday it has appointed Ashley Kramer (애슐리 크레이머), a former OpenAI executive, as chief revenue officer. Kramer led enterprise sales at OpenAI, handling AI adoption and sales for Fortune 100 companies. She previously held leadership roles in sales, marketing and product and technology at GitLab, Alteryx and Tableau. ElevenLabs said its annual recurring revenue this year doubled from a year earlier to $600 million, with enterprise customers accounting for about 55 percent of revenue.

AI & Enterprise

Salesforce CEO says \'SaaSpocalypse\' is nonsense, AI will not erode SaaS

Salesforce has pushed back against market fears of a \"SaaSpocalypse.\" CEO Marc Benioff said the view that AI will erode the software-as-a-service business lacks basis and that advanced models rely on CRM rather than replace it. Salesforce shares jumped more than 12 percent on strong quarterly results and guidance above expectations. Benioff said 9 of the top 10 AI companies use Salesforce and Slack, with their platform spending up 435 percent year on year.