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AI & Enterprise

AI era brings new jobs as automation engineers rise, Tech Insight

Debate is growing over jobs AI could eliminate, but less attention is paid to jobs it could create. Jake Stauch, founder and CEO of AI-based IT automation startup Serval, says AI-native roles are emerging, citing automation engineers as a key example. He says demand is rising as automation tools become easier to build, while deciding what to automate and embedding it across organisations remains difficult. He cited Serval’s work with SeatGeek to automate IT requests.

Games & Commerce

ChatGPT accelerates \'all-in-one platform\' push for shopping, travel and design

OpenAI is strengthening app integration features that let users connect external apps directly inside ChatGPT to deliver personalised services and expand its AI ecosystem. Users can link accounts for services such as Spotify, Canva and DoorDash and handle tasks ranging from work and design to shopping and travel bookings within the chat window. The feature is currently available first to users in the United States and Canada. Users should review access permissions carefully.