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Crypto

Bithumb sets up investor relief task force, takes full responsibility for all losses

Bithumb said it has prepared measures to take responsibility for a recent Bitcoin mispayment incident. The exchange plans to activate a companywide crisis management system led by executives and set up a dedicated investor relief task force. It will strengthen asset verification and require multi-step approvals, run AI-based abnormal trade blocking 24 hours a day, and carry out an external security inspection with results disclosed. Bithumb said it will fully compensate affected customers and create a 100 billion won customer protection fund.

Crypto

Bithumb says it will compensate mistaken bitcoin deposit incident customers 110 percent

Bithumb announced a full compensation plan and measures to prevent a recurrence after a mistaken bitcoin deposit incident. It will pay panic sellers during the 6:30 p.m. to 6:45 p.m. window the full price difference plus an additional 10 percent, to be paid within a week after data verification. All customers connected at the time will also receive 20,000 won each. Bithumb will cut trading fees to 0 percent for seven days and set up a 100 billion won customer protection fund.