AI & Enterprise
Ubase to acquire voice AI startup ReturnZero, launch end-to-end counselling AI agent in July
South Korean BPO company Ubase Group said on Tuesday it will acquire voice-recognition AI startup ReturnZero. The company said ReturnZero has AI speech recognition and engineering capabilities and a backend server architecture optimised for high-performance, large-volume processing. It said ReturnZero has strengths in speech-to-text speed and competitiveness, including diarization technology, 30 patents and specialised developers. Ubase said it plans to commercialise an end-to-end counselling AI agent in July.
