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AI & Enterprise

RSUPPORT, KLCube sign MoU to upgrade AI sign-language remote consulting

RSUPPORT said on Jan. 23 it signed a memorandum of understanding with KLCube at its Seoul office to upgrade AI-based remote video consulting services. The companies plan to jointly identify new service models that combine remote consulting with sign-language-based guidance in the finance and public sectors. They will link KLCube’s AI sign-language avatar and automatic translation to RSUPPORT’s RemoteVS and expand applications to public institutions and medical organisations.

AI & Enterprise

RSUPPORT wins ISO 27001 and 27017 security certifications

RSUPPORT said on Jan. 15 it has simultaneously obtained the ISO/IEC 27001:2022 and ISO/IEC 27017:2015 international certifications for information security management. It said it reacquired ISO/IEC 27001 after passing 123 items and obtained ISO/IEC 27017 after passing 244 cloud-security items. RSUPPORT provides AI-based remote solutions including RemoteCall and RemoteView to about 20,000 companies and institutions. It plans to expand in Japan, China and Southeast Asia.