Naver and Kakao launched an AI-based public service agent, \'AI citizen secretary\', in cooperation with the Ministry of the Interior and Safety. The companies attended an opening ceremony for the pilot service on March 9 in Pangyo Techno Valley ahead of the public launch on March 10. Users can handle electronic certificate issuance and reservations for public facilities without installing separate apps. Both services offer issuance for about 100 certificate types and searches and bookings for about 1,200 public sports facilities and meeting rooms nationwide.