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Finance
KB Financial builds linked credit, psychological and legal support system for voice phishing victims
KB Financial Group will support the psychological and financial recovery of victims of voice phishing and other telecommunications financial fraud. It signed an MOU with the Korean National Police Agency and the Credit Recovery Committee to strengthen prevention and victim support. Under the agreement, police will produce and distribute prevention content and run support schemes, while the Credit Recovery Committee will provide credit counselling and link victims to psychological and legal services. The service starts June 1.
Finance
KB Kookmin Bank expands \'KB Hope Finance Center\' nationwide to support vulnerable groups
KB Kookmin Bank said it has expanded its \'KB Hope Finance Center\' from Seoul and Incheon to major hubs nationwide, including Daegu, Daejeon and Busan. The centres support vulnerable customers by providing debt adjustment and credit counselling services. The bank said the centres also guide customers on debt relief systems and policy finance products, including options to switch from high-interest loans. It also introduced an AI agent to strengthen counselling support.
Finance
KB Kookmin Bank steps up inclusive finance with debt workouts, counselling and rate cuts
KB Kookmin Bank said on Thursday it is strengthening inclusive finance to help vulnerable groups recover quickly. The bank expanded eligibility for its in-house debt adjustment programme to delinquent borrowers with loans of up to 50 million won and expects more than 4,000 additional customers to benefit. It also set up a dedicated debt workout counselling organisation, launched mobile applications for debt adjustment, opened KB Hope Finance Centers in Seoul and Incheon, and has provided psychological counselling since November. The bank also cut rates on key retail finance products.