Search results for Genesys
AI & Enterprise
Big AI strikes back against open source as Nvidia targets AI development leadership
OpenAI and Anthropic are rolling out new AI models as open-source rivals press them on cost efficiency. Meta also unveiled its Muse Spark 1.3 large language model, saying it has narrowed performance gaps with major AI companies. Separately, interest in open-source AI is growing after Nvidia officially announced it would acquire open-source model-sharing platform Hugging Face for $12.9 billion. The article also rounds up moves by Google, Perplexity, Adobe and others, plus domestic developments and funding news.
AI & Enterprise
Adobe expands agentic AI ecosystem for customer experience, strengthens integration with major tech companies
Adobe said on Wednesday it is expanding an agentic ecosystem spanning major technology companies, agencies and systems integrators to scale agentic workflows across enterprises. It said it supports multi-step agentic workflows that can expand across interfaces by connecting agent skills and developer tools, allowing companies to use Adobe intelligence within existing tools and technology stacks. Adobe said its AI agents, skills and developer tools can be used within AWS, Anthropic, Google Cloud, Microsoft and OpenAI.
AI & Enterprise
CX company Genesys to unveil LAM-based agentic virtual advisor
Genesys, a global customer experience solutions company, said on Feb. 12 it will unveil what it called the industry’s first agentic virtual advisor based on a large action model in the first quarter. The service, named Genesys Cloud Agentic Virtual Advisor, is designed to overcome limits of reactive self-service and improve operating efficiency. It uses Scaled Cognition’s APT-1 LAM and supports company-specific guidelines through Genesys AI Studio.