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Coinbase redefines managers in AI era, expects leaders to stay hands-on

Crypto exchange Coinbase has redefined managers’ roles as it restructures around AI, saying it will not keep “pure managers” who only oversee work. CEO Brian Armstrong set out the principle in a layoff notice to employees, calling for leaders to act as strong contributors and “player-coaches” who work directly with their teams. Similar shifts are cited at Meta and Block, while Gallup data show managers overseeing more direct reports.