Telecommunications & Media
LG Uplus ranks No. 1 in digital customer experience index for third straight year
LG Uplus said on Wednesday it ranked first in the 2026 Digital Customer Experience Index (DCXI) mobile telecommunications category run by the Korean Standards Association. The index measures customers’ experience using products and services through corporate digital channels. LG Uplus said it has ranked first for three consecutive years since the mobile telecoms evaluation began in 2024, citing improvements in digital customer experience centred on its integrated customer app, U+one.
