Search results for Constellation Research
AI & Enterprise
McDonald\'s bets $8.5 billion on AI to reshape restaurant operations
McDonald\'s has unveiled a three-year roadmap called \'McDonald\'s Next\' built around AI, including a $8.5 billion investment to improve restaurants and boost efficiency. The company highlighted a data flywheel, an AI-based store operating system called ArchIQ, and cooperation with Google on infrastructure. It said voice AI, automated inventory tracking and connected equipment will cut labor time and waste. McDonald\'s also introduced a global mobile platform, GMA1, to integrate ordering, marketing and loyalty.
AI & Enterprise
Salesforce targets enterprise AI harness with AIforce
Salesforce CEO Marc Benioff (마크 베니오프) says the company will unveil a large slate of “AIforce” offerings at its annual Dreamforce conference in September. Constellation Research calls AIforce an enterprise harness developed over three years, designed to connect data, permissions and context across systems and AI models. Benioff says it will link enterprise data and workflows to AI agents without separate integration work. Salesforce also announced ClaudeForce with Anthropic.
AI & Enterprise
AI context layers meant to curb wrong answers linked to higher error reporting
Companies that introduced governance-based context layers to prevent AI agents from producing wrong answers are reporting a higher rate of errors, a report cited by VentureBeat showed. Over the past six months, 68 percent of companies said confident AI-agent answers were wrong because company-related information was missing or incorrect, up from 57 percent in June. The share running governance layers rose to 32 percent from 25 percent, while repeated errors were also more common.