Search results for Christian Klein
AI & Enterprise
SAP blocks external AI agent access to platform while Salesforce, ServiceNow open up
SAP presented its \"Autonomous Enterprise\" vision at its Sapphire 2026 event, centring on AI agents but taking a different approach from Salesforce and ServiceNow. Techzine reported SAP blocks external AI agents and routes activity through its Joule assistant. An updated API policy explicitly bans AI systems from independently scheduling or executing API calls. SAP executives defended the policy as governance for a multi-tenant platform.
AI & Enterprise
Pay-as-you-go AI gains traction, fueling enterprise AI battle
Moves by the AI industry to shift pricing policies toward pay-as-you-go models are accelerating. Some observers say that could raise costs for users. OpenAI has hinted it could change ChatGPT’s pricing structure, and SAP is also pushing to charge enterprise customers based on AI usage. With supply chains unstable, AI infrastructure prices are rising, and major cloud companies in China are also increasing costs. Competition among AI firms for enterprise customers is intensifying.
AI & Enterprise
SAP pushes shift to usage-based billing model for AI
SAP is pushing to shift to charging corporate customers based on artificial intelligence usage. Chief Executive Christian Klein (크리스티안 클라인) said there is no reason to stick with subscription-based pricing because AI will automate many tasks. SAP will create a forward-deployed engineering team in July to build customised AI solutions on customer sites. SAP has also revamped pricing and opened its platform using MCP.
