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AI & Enterprise

AI spread drives surge in public service submissions in U.S. and UK

Public service applications and submissions are surging in several countries as generative AI makes it easier to draft documents and file complaints, a phenomenon a researcher calls “Agentic Flooding”. In Britain, Housing Ombudsman complaints rose from 2,600 in 2022 to more than 7,000 last year after the adoption of ChatGPT, while complaints to the U.S. Consumer Financial Protection Bureau increased fivefold. Similar rises appeared in Brazil and Germany.

Industry

Samsung Galaxy Watch expands from personal health management to family monitoring tool

Samsung Electronics is expanding the Galaxy Watch’s health management features from individuals to families by adding family profiles to Samsung Health and linking Samsung accounts. Users can selectively share metrics such as steps, sleep, heart rate, blood pressure and blood glucose so relatives can monitor changes and respond. Samsung also highlighted heart-health scoring and sleep-time vital signs tracking, and cited regulatory approvals and cases where alerts prompted medical care.

Crypto

Brazil\'s crypto market more than quadruples in five years as banks expand products

Brazilian banks are rapidly expanding digital-asset products for customers as the country’s cryptocurrency regulatory framework becomes more defined. Brazil’s 2025 crypto trading value hit a record 505.5 billion reais, up about 433 percent from 2020, Decrypt reported. Major financial groups offer more tokens through investment apps, but banks have not moved to holding cryptocurrencies with their own capital. Central bank filings showed proprietary holdings at zero.