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AI & Enterprise

KT presents regional AX strategy at Busan Cloud Day

KT said on Thursday it will unveil actionable artificial intelligence transformation, or AX, strategies and cases with the Busan Information Industry Promotion Agency. At Busan Cloud Day 2026 in Busan on June 18, it plans to present insights for establishing AX strategies based on cloud infrastructure innovation, AI agents, agentic AI contact centres, private cloud and industrial safety IoT cases. The event targets companies in Busan, Ulsan and South Gyeongsang.

Games & Commerce

IMI moves to protect customer service agents with AI real-time emotional risk detection

IMI, operator of the game item trading platform ItemMania, is moving to strengthen protections for emotional labour workers through a pilot of an AI-based counselling support system. The company said it completed technology verification after joining an EICN-led project to develop and test an AI counselling assist system that supports early response and decision-making on emotional risks. The system analyses text and voice to detect risky situations and provide alerts and response guidance.

Telecommunications & Media

KT Q1 operating profit falls 29.9 percent on cost burden, seeks rebound with AX

KT posted first-quarter consolidated revenue of 6.78 trillion won and operating profit of 482.7 billion won, down 1.0 percent and 29.9 percent from a year earlier. It cited base effects from a one-off gain last year and higher costs, including a customer reward programme and some expenses linked to an incident. KT said growth in wireless and fixed-line services and expansion of its AI transformation business were positive signs, and it plans to step up AX initiatives.