Bespin Global, an AI services and solutions company, said on Wednesday it received a top-tier GS (Good Software) certification from the Telecommunications Technology Association (TTA) for its enterprise AI agent platform, HelpNow Agentic AI Platform v4.0.

The company said the HelpNow Agentic AI Platform is an integrated AX (AI Transformation) platform for building, deploying and operating generative AI-based enterprise AI agents, supporting public institutions in implementing customised AI services.

Based on a model-independent architecture, it can flexibly use various large language models. It provides integrated support for features including inference, tool integration, workflow execution, API integration and MCP-based external service calls. It also uses its proprietary agentic RAG, few-shot training and dynamic prompt technologies to minimise generative AI hallucinations and improve answer accuracy and reliability, providing the AI quality required by companies and public institutions.

Bespin Global plans to use the certification to strengthen its position in the public AI market by optimising the platform for public cloud (G-Cloud) environments.

Park Ki-chul (박기철), head of the HelpNow AI Development Division at Bespin Global, said the top-tier GS certification means the HelpNow Agentic AI Platform's technology and quality have been officially verified through national standards. He said that as demand for AI transformation in the public sector surges, the company will establish HelpNow as a standard AI platform for the public market and lead public AI innovation.