Office workers are more worried that artificial intelligence will reveal shortcomings in their job capabilities than that it will take their jobs, a survey showed.
TechRadar reported on Aug. 8 that lifestyle platform Hint App surveyed 10,842 office workers. It found that 69 percent said they were concerned AI could expose gaps in their job capabilities. By contrast, 41 percent said they were more worried AI could replace their jobs.
The survey showed that bringing AI into the workplace affects not only automation and productivity but also how employees are evaluated and their job insecurity. As AI is used differently by industry and company, employees said they feel its use could publicly expose whether they are suited to their roles.
In workplaces, AI was seen as a tool that saves time but also increases the burden of additional checks. Some 64 percent said they spend extra time reviewing AI-generated outputs. The burden stems not only from accuracy concerns but also from the need to show that the person entering prompts properly understands the work.
Anxiety about managers' assessments was also high. Some 53 percent said they personally worry how their managers might react if they recognise AI is faster than they are. That suggests AI reduces repetitive tasks while also making people's processing speed and judgement a point of comparison.
Some employees also took action to avoid such comparisons. The survey found 58 percent said they had deliberately skipped public AI-use events to avoid highlighting that they are slower than AI. The results showed that AI is not only automating complex or tedious tasks but is adding new pressure to how jobs are carried out.
The survey also found anxiety about long-term employment. Employees have learned their work through on-the-job training, collaboration with colleagues, records and various digital tools, but worries were growing that their jobs may not last as AI streamlines and automates repetitive processes.
Hint App said the survey highlighted the need for clearer standards on what companies use AI for. The questions also reflected unease over whether AI is a tool to raise productivity and administrative efficiency, a means to support training, or a device that ultimately identifies which roles are replaceable.
As a result, companies' AI adoption appears to be shifting from a technology deployment issue to an organisational management issue. The core burden felt by employees lay not in AI itself but in expectations and comparison methods around AI. The survey showed discussions are needed on what expectations companies set when they require teams to use AI and what responsibilities employers should bear in the process.