Google Gmail's "Help me write" feature is being expanded. [Photo: Google blog]

Google has strengthened Gmail's generative artificial intelligence writing features to let users create drafts that reflect their own writing style and work context.

TechRadar, an IT media outlet, reported on May 11 that the update focuses on raising the level of personalisation in the Gemini-based "Help me write" feature.

The core changes are twofold. A newly added "tone and style personalisation" feature analyses emails a user has sent in the past and writes drafts closer to the user's usual style. A "contextualise subject" feature, introduced alongside it, is designed to connect Gmail to other Google Workspace apps and pull in relevant information. Users can receive email drafts that fit their work context with only brief instructions.

Google said the aim is to make AI-written Gmail drafts less uniform and reduce the work of editing before sending. The company explained in a blog post that the update is designed to reduce app switching and work with short prompts. That means cutting the time spent moving across multiple services to find materials needed for writing emails.

Use cases were also presented to fit workplace settings. The company said the new features can be used when replying to customer inquiries, sharing documents with colleagues and reporting to executives. This shows Google's direction of pushing Gmail closer to a work support tool from an everyday communications tool.

The rollout scope is also broad. The features will be applied sequentially not only to Google Workspace Business Starter, Standard and Plus, and Enterprise Starter, Standard and Plus, but also to Google AI Plus, Pro and Ultra and an education AI Pro add-on. It is seen as a move to expand Gemini-based productivity features beyond corporate customers to individuals and the education sector.

An AI Overview feature has also recently been added to Gmail to let users find information through natural-language questions. Users can find what they need without filtering emails one by one by sender or date. Around the same time, AI Overview was expanded to Google Drive to make it easier to search for information across multiple pieces of content.

Google is developing Gemini into a form closer to a personal assistant through this update. It is expanding a structure in which AI supports email work overall by strengthening writing assistance, information search and context-connecting features in Gmail together. As it begins using both a user's existing email style and Workspace data in earnest, a key point to watch is whether generative AI can take hold not as a simple draft-writing tool but as a personalised work interface.

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#Google #Gmail #Gemini #Google Workspace #TechRadar
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