[Digital Today reporter Ji-young Lee] KakaoBank said on Monday it has launched a “hidden account finder” service that allows users to check and organize accounts scattered across multiple financial companies at once.

The service allows users to view, in an integrated way on the KakaoBank app, accounts opened at 26 financial firms, including banks and mutual finance institutions.

When users run the “find accounts” function, they can see a list of accounts they hold, including inactive accounts with no transactions for a certain period. Users can then select accounts to close, and any remaining balance will be deposited into an account in their name.

The service can also be accessed through AI conversations. Users can check closure records in the “application history” menu.

The service applies to accounts with balances of 1,000,000 won or less and no deposits or withdrawals for at least 1 year. Users can receive the balance in their own account or choose to donate it to the Korea Inclusive Finance Agency. A receipt is issued for donations.

KakaoBank plans to expand the service to securities firms and insurers.

A KakaoBank official said, “Many financial assets are left unattended because people forget accounts exist or find closures cumbersome, so we introduced this service,” adding, “We will continue to roll out services that enhance customer convenience and benefits.”