Shinhan Bank said on Thursday it has introduced a generative AI-based "Loan Screening Support Agent" for its corporate lending operations.
The loan screening support agent is a system that systematically analyses corporate information and provides integrated information needed to draft credit opinion reports, based on Shinhan Bank’s accumulated corporate lending know-how and data.
The system provides corporate information through a comprehensive analysis of a range of factors, including basic information such as company status, financial data and industry trends, as well as purchase and sales flows, collateral recovery value, financial transaction status and technological competitiveness. This allows branch staff to quickly understand corporate information and carry out credit opinion report writing more efficiently.
Shinhan Bank also built an "industry-specific analysis engine" that reflects sector characteristics. It applied tailored financial analysis logic to 12 industries, including manufacturing and software development and supply, to improve analysis accuracy.
The bank said the system is characterised by combining internal bank data and experience with large language model-based analysis to strengthen practical applicability and reliability. It is expected to reduce repetitive data compilation work and allow staff to focus on proposing tailored financial solutions for customers.
A Shinhan Bank official said it is a system that combines AI analysis capabilities with staff expertise, adding that the bank will continue to enhance it to provide corporate customers with fast and differentiated financial services.