NC AI said on March 24 it signed a business cooperation agreement with Shinhan Financial Group to apply digital twin and VLA-based technology in finance.
The two sides will analyse customer usage patterns and waiting times at offline branches. They will simulate changes in counter and kiosk layouts in a digital twin virtual environment in advance to design an optimal financial setting. They will apply de-identification technology in data collection and analysis to pursue personal information protection and on-site innovation at the same time.
NC AI plans to use the agreement as a springboard to speed up advancement of its world model technology and expand the scope of physical AI applications to manufacturing and defence, among other areas.
Lee Yeon-su (이연수), CEO of NC AI, said, "Starting with this agreement, we will lead innovation in the financial environment and leap forward as a leading global physical AI company." Choi Hyuk-jae (최혁재), head of AX and Digital at Shinhan Financial Group, said, "We will turn every process of customers using branches into data to provide an optimal experience."