Toss Bank said on Thursday it will publish the "Toss Bank Financial-fraud Prevention Report" (TFP). It said the report was produced by analysing data accumulated through the banking industry's first reassurance compensation programme it has operated since launching in 2021.
Toss Bank planned the TFP to highlight blind spots where people are vulnerable to financial fraud and to propose practical prevention measures. It aims to show evolving crime trends in detail, focusing on real cases exposed to financial crime, and to pre-emptively block damage financial consumers may face in real life.
The report also includes key response guidelines for different situations. It presents principles of action that must be remembered in sudden crisis situations in infographic form to improve understanding.
TFP Vol.1, released this time, focuses on the point that people in their 20s and 30s who are familiar with the digital environment are becoming new targets of financial fraud. It in particular analysed the recently spreading psychological domination, or gaslighting, scam as a representative new tactic.
It noted a repeated pattern in which fraudsters go beyond simply inducing victims to transfer money and instead pressure them as if they were criminal accomplices, psychologically isolate them, demand that they write a letter of apology or a personal statement, and cut off contact with family members and acquaintances.
A Toss Bank official said, "TFP will serve as a crime prevention guide that financial consumers can use in everyday life." The official added, "We will take the lead in protecting customers' assets by quickly conveying changing financial crime patterns based on real cases."