Sanha Information Technology, a hospitality solutions member company of Yanolja Group, said on Oct. 15 it launched a "smart amenity kiosk" to improve hotel operating efficiency and enhance guest convenience.

The smart amenity kiosk is a solution that sells various convenience items at lodging facilities around the clock without staff and enables integrated management of product inventory, ordering and sales data. It automates product sales and management tasks by linking with Sanha Information Technology's hotel operations solutions.

Users can check product sales details and remaining inventory in real time. If inventory falls below a preset threshold, the system places orders automatically. Hotels can operate the service by displaying or replenishing supplied products, and sales proceeds are settled monthly.

It also provides sales-data analysis functions. Hotel operators can adjust product assortments by identifying sales trends by item and demand by time of day. It also supports an AI-based real-time price adjustment function that changes prices based on demand and sales conditions.

Guests can purchase necessary items without going through the front desk. It supports 4 languages, including Korean, English, Chinese and Japanese, and applies barrier-free features. Up to 20 types of content, including product information, usage instructions and advertising videos, can be displayed on the screen.

Items for sale can be expanded beyond basic lodging amenities to include K-beauty products, snacks, chargers and travel goods. It also provides a function that analyses purchase tendencies by guests' nationality for use in product assortments and sales strategies.

Sanha Information Technology expects the kiosk will allow hotels to use idle space as sales space to generate additional revenue. It plans to diversify the product lineup by expanding cooperation with K-beauty companies and others.

Kyung-hoon Chun (천경훈), chief executive of Sanha Information Technology, said the smart amenity kiosk is a solution that connects the supply and distribution of lodging goods with hotel operations technology to reduce repetitive on-site tasks and improve guest convenience. He said the company will continue to consider solutions that support operating efficiency and profitability improvements tailored to the environments and needs of various lodging operators.