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AI & Enterprise

ServiceNow shares fall despite forecast-beating quarterly results

ServiceNow beat Wall Street estimates in its fourth-quarter results, but its shares fell 5 percent, CNBC reported on Tuesday. CNBC said the company’s push to expand investment in AI and security drew mixed reactions in the market. Fourth-quarter revenue rose 20.5 percent from a year earlier to $3.57 billion, while net profit edged up to $401 million, or 38 cents per share. ServiceNow also approved a $5 billion share buyback.

AI & Enterprise

ServiceNow signs 3-year contract with OpenAI to strengthen AI software stack

ServiceNow has signed a three-year agreement with OpenAI as part of efforts to strengthen its AI software stack, CNBC reported on Jan. 20. The company plans to integrate GPT-5.2 into its enterprise workflow platform and is also developing AI voice technology. ServiceNow President Amit Zavery said combining both companies’ engineering teams and technology would deliver value to customers faster. The contract’s specific amount was not disclosed.