Search results for Toss Bank app
Finance
Internet-only banks and regional banks expand joint loans to business finance
Joint lending between internet-only banks and regional banks is expanding from personal credit loans to business finance. South Korea\'s Financial Services Commission designated a joint corporate loan service by Toss Bank and Gwangju Bank as an innovative financial service, the second such case after KakaoBank and Busan Bank. The model splits screening and funding between two banks and aims to process many steps digitally. Authorities are also revising rules on in-person work for internet-only banks.
Finance
Toss Bank expands AI chat agent to all customers, cuts consultation time 90 percent
Toss Bank has expanded its generative AI-based \"AI chat agent\" to all customers, enabling conversational handling of requests ranging from card delivery tracking to loss reports. The bank said the agent uses a large language model to understand intent and context, and can guide users to payment screens and provide 24-hour service. Toss Bank said consultation time fell to about 30 seconds from more than five minutes, while satisfaction was about twice that of its prior chatbot.
Finance
Toss Bank upgrades employment contract service, links health certificate and resident record issuance
Toss Bank has upgraded its service to let users handle not only employment contract creation but also the preparation of documents needed on site through its app. The bank added document issuance functions to its \"Easy Employment Contract\" service, enabling workers to issue a health check result certificate, a resident registration record and a copy of a Toss Bank passbook. It also linked the feature to its mini-home for individual business account users.