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Telecommunications & Media

LGU+ to triple long-term customer invitation events next year to 24 a year

LGU+ will triple its invitation programs for long-term customers next year to 24 events a year, moving beyond discount-focused benefits and strengthening experience-based programs reflecting customer preferences. The plan follows analysis of about 32,000 pieces of feedback, with 46.9 percent of membership-related comments calling for special treatment for long-term use. LGU+ also plans to expand online programs and segment membership benefits by customer interests.

Telecommunications & Media

LG Uplus wins KAA Awards marketer prize for second straight year, only telecom carrier to do so

LG Uplus said on Tuesday it won the marketer prize at the 2026 KAA Awards, hosted by the Korea Advertisers Association, for its customer participation platform Simple Lab. The association selects outstanding marketing activities and advertising and media content each year. LG Uplus was recognized for reflecting customer feedback in product and service improvements and sharing the process. It said about 14,000 customer ideas have been submitted so far.

Industry

ACE Robotics says robot brains could hit \'ChatGPT moment\' by end-2027

Chinese robotics startup ACE Robotics said embodied AI could face a key commercialization turning point by the end of 2027, as more advanced AI models combine with large-scale data gathered in real environments. Chairman Wang Xiaogang said embodied intelligence could reach a so-called \'ChatGPT moment\' by the end of next year. The company plans to secure tens of millions of hours of real-world data within two years by deploying its technology in 1,000 stores.