AI & Enterprise
AI software sales are not as easy as before. Why?
Signals are emerging that sales by companies selling AI applications are not as easy as before. The Wall Street Journal reported that as companies become more cautious, it is taking longer to reach purchasing decisions than last year. Legal, an AI customer service startup, now typically takes 180 days to complete purchases, up from 60 to 90 days. NBER and ManpowerGroup surveys also suggest limited productivity gains and declining trust in usefulness, despite high expectations.