AI & Enterprise
Yanolja launches Pulse AI concierge solution
Yanolja Cloud Solution (YCS), a member of Yanolja Hospitality Solution, launched its AI concierge solution Pulse AI on Aug. 13. The multi-agent tool supports hotel operations including customer service, bookings, check-in and check-out, room service, housekeeping, payments and room upgrades. Linked with YCS’ property management system, it can process tasks using real-time booking and room status data. YCS ran a preview at about 1,000 hotels in India and plans to expand to Thailand, the United States, Malaysia and Africa.
