AI & Enterprise
Sierra unveils Fleming-1 to detect whether callers are AI
AI agent company Sierra on Oct. 8 unveiled Fleming-1, a model designed to tell whether a caller is a person or an AI agent. Sierra said more calls received by companies could come from AI acting on behalf of consumers as personal AI agents increase. The company said distinguishing human and AI voices is becoming harder as AI speech quality improves. Fleming-1 analyzes voices in real time and flags calls judged to be AI.