AI & Enterprise
Slack rolls out major upgrade, adds meeting transcription notes and CRM features
Salesforce-owned communications platform Slack has unveiled more than 30 new features as it accelerates a shift from messaging to an AI-based work hub. The update centres on meeting transcription and notes that let Slackbot listen in on meetings in external apps and produce summaries and action items. Slack also introduced Operator Mode, AI Skills and integrations with enterprise apps. It added built-in CRM functions aimed at small and midsize companies.
