AI & Enterprise
Meta launches \'Meta Business Agent\' to support customer service on WhatsApp, Instagram
Meta has launched an AI agent called Meta Business Agent that automates customer responses, product recommendations and booking handling on WhatsApp, Messenger and Instagram, CNBC reported on June 3. CEO Mark Zuckerberg said companies of any size would have agents to talk to customers and support operations. The agent is included in Meta One, a subscription service for businesses and creators, and large firms using WhatsApp Business pay usage-based fees.
