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Finance
KakaoBank investment tab draws 5.43 million users in three months
KakaoBank said cumulative users of its investment tab, launched in April, surpassed 5 million in about three months, reaching 5.43 million as of July 26. The service integrates in-app investment functions so users can check products and holdings in one place. It provides portfolio analysis and market updates using KakaoBank AI. Fund sales balances exceeded 1.8 trillion won in the first half, and available fund products rose to 80 from 6.
Finance
KakaoBank conversational AI users top 5 million after one year
KakaoBank said on Tuesday users of its conversational AI service surpassed 5 million a year after its launch. The service reached 1 million users within 3 months, 2 million within 6 months and 3 million within 8 months, before exceeding 5 million recently. KakaoBank upgraded its AI system and added investment and card-benefit search features. The company plans to expand AI use across staff work and customer services and strengthen personalized conversations later this year.
Finance
Fintech hot issue: AI services spread across finance as BNPL market expands
Financial companies including major banks are introducing a growing range of AI-based services, raising questions about whether consumers will see tangible benefits. Shinhan Bank launched an OpenAI GPT-based export document screening service, while KakaoBank and Toss Bank expanded AI offerings. The Export-Import Bank of Korea plans to invest 20 trillion won over five years to support domestic AI firms. Overseas, U.S. BNPL payments hit records during the year-end shopping season, Adobe Analytics data showed.