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UBS downgrades ServiceNow to neutral, citing wavering confidence in AI-era advantage

UBS on Thursday downgraded enterprise software company ServiceNow to neutral from buy and cut its price target to $100 from $170. Analyst Karl Keirstead said UBS had kept ServiceNow as its only buy-rated application software stock on the view it was better positioned than rivals in the AI era, but that conviction has weakened and instances of non-AI software budget pressure are increasing. UBS also flagged three specific concerns raised in customer discussions.