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Samsung Electronics DX division to introduce external generative AI for internal work

Samsung Electronics will officially introduce external generative AI services for employees in its DX division, it said on Monday. The company aims to combine the latest AI from global big tech with work to improve decision-making speed and productivity across planning, development and marketing. It ran a proof-of-concept test with 2,500 employees in April and May on Gemini, ChatGPT and Claude. Access will be limited to staff who complete security training.