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Shinhan Financial sets consumer protection strategy and subsidiary management plan

Shinhan Financial Group said on Monday it has drawn up a group consumer protection management strategy and a plan to manage its subsidiaries, and has created consumer protection committees within the boards of major units. The move is aimed at making consumer protection a core board-led decision-making system. Subsidiary boards will review and vote on related management plans, while oversight will be strengthened, including checks on KPI suitability.