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AI payments spread, but refunds and liability debates loom

AI agents are beginning to pay for products and services online, but questions remain over who decides refunds and resolves disputes after transactions. Amazon’s Bedrock AgentCore Payments uses Coinbase and Stripe infrastructure to support agent payments within preset limits. Regulators such as the Reserve Bank of Australia have raised concerns about unclear responsibility when agents exceed authority. Complaints and chargebacks are rising, while some see opportunities for smaller merchants.