AI & Enterprise
No end to SaaS, software industry starts pushback against AI-driven threat narrative
A narrative that AI will replace enterprise software, dubbed “SaaSpocalypse”, is gaining ground, but established software companies are pushing back. Salesforce unveiled its Salesforce Headless 360 platform, designed for AI agents to call and run functions through APIs and tools without a graphical interface. It also plans to reveal a new AI platform codenamed Agent Albert. ServiceNow and Adobe are also rolling out AI agent strategies while disputing the SaaSpocalypse narrative.