Search results for AIA Life
AI & Enterprise
Open-source AI models rise globally as U.S. companies join in
Open-source AI models are moving from challengers to the mainstream in the global AI industry. Chinese companies such as DeepSeek, Z.ai and Moonshot AI are releasing open-weight models, and U.S. firms are also joining the trend, putting pressure on closed-model leaders OpenAI and Anthropic. Moonshot AI unveiled its Kimi K3 model, while U.S. startup Thinking Machines Lab introduced its first model as open-weight. The shift is also influencing stock markets and corporate strategies.
AI & Enterprise
Bespin Global builds generative AI customer service assistant for AIA Life on private cloud
Bespin Global said on Sunday it built a core function called AICSR (AI CSR Assistant) for AIA Life’s smart AI messenger project aimed at next-generation customer service innovation. The company said AICSR is a generative AI-based assistant that recommends answers and scripts, automates post-call tasks such as consultation summary and categorisation, and analyses prior consultations and customer satisfaction. The project was built in a closed private cloud environment using small language models.
AI & Enterprise
Naru Security sets up threat response and AI centers to advance AI threat management service
Naru Security, a cyber threat management company, said on Tuesday it has established a threat response center and an artificial intelligence center and hired specialists to accelerate upgrades to its next-generation threat management services. It appointed Lee Jae-kwang as head of the threat response center and Cho Soo-gon to lead the AI center. The AI center will focus on upgrading intrusion assessment services and building an LLM environment in the first half, and automation and multilingual reporting in the second half.
