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Finance
KakaoBank AI service tops 3 million users 8 months after launch
KakaoBank said on Thursday its conversational AI service has exceeded 3 million cumulative users eight months after launch, adding more than 10,000 new users a day on average. It attributed the growth to an expanded lineup and better accessibility, including AI Search, an AI financial calculator, AI transfer and an AI group-account manager. AI Search has 2.65 million users, or about 88 percent of total AI-service users.
Finance
KakaoBank to pursue M&A in payments and capital firms to build growth drivers
KakaoBank said it will pursue inorganic growth and is actively pushing mergers and acquisitions, prioritising payments and capital companies, as it seeks to bolster medium- to long-term growth drivers. CFO Kwon Tae-hoon said a capital firm could open new markets for an internet bank. The bank said its platform-based growth has helped stabilise deposits and non-interest income, and it aims to prepare an M&A deal within the year.
Finance
Fintech hot issue: AI services spread across finance as BNPL market expands
Financial companies including major banks are introducing a growing range of AI-based services, raising questions about whether consumers will see tangible benefits. Shinhan Bank launched an OpenAI GPT-based export document screening service, while KakaoBank and Toss Bank expanded AI offerings. The Export-Import Bank of Korea plans to invest 20 trillion won over five years to support domestic AI firms. Overseas, U.S. BNPL payments hit records during the year-end shopping season, Adobe Analytics data showed.