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AI & Enterprise

KT launches Flexline ZTNA for corporate internet with zero-trust security

KT said on Wednesday it will launch Flexline ZTNA, a corporate internet service that applies a zero-trust security concept to its Flexline offering. Flexline is an SD-WAN-based service that supports lines, IP, equipment and operations monitoring, and can flexibly adjust bandwidth based on analysis of work environments and network use. The ZTNA version verifies permissions at each access using real-time AI detection and controls access based on device security status. KT also added quantum-cryptography equipment and said its security solutions can block cyberattacks.

AI & Enterprise

Salesforce unveils next-generation contact centre solution enabling AI-agent collaboration

Salesforce on March 12 unveiled Agentforce Contact Center, a next-generation contact centre as a service solution that connects voice and digital channels, customer relationship management data and AI agents on one platform. It said many contact centres still operate with separated data, channels and AI systems, limiting results. The platform lets AI handle repetitive queries and passes complex cases to agents with full context. Savant Systems and Ferguson have adopted it.

Telecommunications & Media

TVING named outstanding OTT self-rating operator by Korea video rating board

TVING said on Wednesday it was selected as an “outstanding OTT self-rating classification operator” by the Korea Media Rating Board, the first domestic company to be chosen. The board held an awards and performance-sharing event and announced results after reviewing 2025 operations and user-protection activities of 10 OTT operators. TVING said it established a five-step review process and applies a five-tier rating system, while strengthening youth protection measures and post-monitoring.