Hancom said it will target the AX market with a “twin agentic OS” that replicates users’ work patterns to boost productivity.
Hancom held “Hancom AX Day” online on Wednesday to share its companywide AI transformation (AX) results and present its future strategy. It also unveiled plans to launch the “twin agentic OS” in the first half and commercialise it within the year.
The company said the “twin agentic OS” features an AI agent resembling the user, or a “digital twin.” It reflects an individual’s work style as it is, allowing the agent to autonomously complete work 24 hours a day even after the user leaves work, the company said.
The “twin agentic OS” is based on the concept of an “intelligent control tower” that modularises Hancom’s document structuring technology and AI capabilities. It connects various AI models with existing work systems in an integrated way.
Kim said he would fully overhaul the business structure away from the traditional packaged software release model and into building AX execution systems that let customers feel productivity gains on the ground. Hancom also shared internal innovation strategies at the event aimed at changing organisational culture beyond supplying technology.
Hancom runs an “AX Champion programme” that identifies and rewards employees who deliver tangible work improvement results beyond simply using AI tools. It plans to drive AX adoption across the organisation through “performance-based evaluation” that rewards quantitative outcomes created through AI rather than whether AI was introduced.
Kim said AX is a huge change that transforms the way the company works overall. He said the “twin agentic OS” to be unveiled in the first half would help Hancom become the most trusted AX partner for customers.